Customer Journey Mapping Tool within Emotics Software

Measuring the Hidden Drivers of Customer Journeys with AI: Key Takeaways for CX Pros

If you’re not already familiar with an electrocardiogram or ECG, they’re small adhesive-backed electrodes placed on your chest to record the electrical activity in your heart and identify the root cause of any issues. It’s a standard test used to detect heart problems by producing information on the heart’s activity as visible wavy lines called […]