Leading Transport Firm: Reducing customer anger by 74%
A leading European transport company reduces detractors by 74% by tackling issues triggering customer anger.
Case Studies
We work with some of the world’s largest brands, delivering decision ready insights for business impact and better customer and employee experience.
CDE Global: Improving emotion experience for increase recruitment
Enabling CDE Global to increase brand awareness and enhance employment rates
Zone Digital: Driving new digital customer experiences
Enabling Zone Digital data analysts to discover new digital customer experiences with Emotics
Freshfields: Driving employee experience with new insights
Enabling Freshfields to optimise their recruitment campaign and improve their trainee recruitment experience.
McCann Health: 48% increase in the effectiveness of content based on emotional triggers
Helping McCann deliver a global content strategy based on patient emotions
AnalogFolk: Increasing brand consideration globally by 2%
Enabling AnalogFolk to increase buying behaviour across their client’s business