Leading Transport Firm: Reducing customer anger by 74%
A leading European transport company reduces detractors by 74% by tackling issues triggering customer anger.
Case Studies
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CDE Global: Improving emotion experience for increase recruitment
Enabling CDE Global to increase brand awareness and enhance employment rates
Zone Digital: Driving new digital customer experiences
Enabling Zone Digital data analysts to discover new digital customer experiences with Emotics
Freshfields: Driving employee experience with new insights
Enabling Freshfields to optimise their recruitment campaign and improve their trainee recruitment experience.
McCann Health: 48% increase in the effectiveness of content based on emotional triggers
Helping McCann deliver a global content strategy based on patient emotions
AnalogFolk: Increasing brand consideration globally by 2%
Enabling AnalogFolk to increase buying behaviour across their client’s business