Case Studies

We work with some of the world’s largest brands, delivering decision ready insights for business impact and better customer and employee experience.

Leading Transport Firm: Reducing customer anger by 74%

A leading European transport company reduces detractors by 74% by tackling issues triggering customer anger.

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CDE Global: Improving emotion experience for increase recruitment

Enabling CDE Global to increase brand awareness and enhance employment rates

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Zone Digital: Driving new digital customer experiences

Enabling Zone Digital data analysts to discover new digital customer experiences with Emotics

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Freshfields: Driving employee experience with new insights

Enabling Freshfields to optimise their recruitment campaign and improve their trainee recruitment experience.

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McCann Health: 48% increase in the effectiveness of content based on emotional triggers

Helping McCann deliver a global content strategy based on patient emotions

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AnalogFolk: Increasing brand consideration globally by 2%

Enabling AnalogFolk to increase buying behaviour across their client’s business

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