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CX 2023: How to predict the drivers of customer retention
Tuesday 28 February 2023
[8am PST; 10am CDT; 11am EDT; 4pm GMT; 5pm CET]
We’re moving into a global recession in 2023.
People and businesses will have less money to spend, making it harder for your company to acquire new customers.
This makes it super important to keep your existing customers happy.
In this live session, we’ll show how YOU can use Adoreboard to:
- Predict what will reduce your customer churn.
- Predict drivers of NPS / CSAT
- Link CX metrics to $ value for your business
We’ll be doing a live analysis of customer feedback for leading companies, where we create journey maps and predictive insights.
There will be an additional 15 minutes for Q&A.
For everyone who registers, you’ll also receive a complimentary Predictive Insights report generated by Adoreboard.