Tuesday 30th March 2021 - 4pm GMT

James used to be an actual, real life, legitimate, award-winning rockstar. He played guitar in a heavy metal band, released albums and tore up stages all over the world, James uses this unique experience to energize, empower and inspire his clients and their teams as a ‘Customer Experience Rockstar’.

Not only is he an international keynote speaker, #1 Best Selling author and host of Amazon Prime’s ‘This Week In CX’, James was also awarded theUK’s #1 Customer Experience Influencer in 2020 and The UK’s Most Outstanding CX Keynote Speaker in 2020.

James will be inspiring people to go beyond traditional approaches to making your customer feedback NOT suck.

The HX academy is Adoreboard’s educational hub created to bring together Human Experience leaders and enthusiasts from all backgrounds. The mission of the academy is to educate, inform and inspire readers to unleash the full potential of their HX efforts and to improve their business performance by leveraging customer and employee experience best practice and innovation.

The HX Academy is a place for sharing experiences with CX, EX and emerging Experience management trends. Please get in touch if you would like to collaborate: Hello@adoreboard.com