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Marginal Gains vs Big Wins for CX
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Thursday 28th Feb 2019 @ 2pm (GMT)
Join us for our next free webinar!
During this webinar we will discuss:
- The concept of marginal gains versus big wins and the implications these have for key decision makers.
- A framework for measuring marginal gains to deliver exceptional customer experience.
- Three key actions for making and measuring marginal gains that you can start now.
- Free two week trial of the Emotics software for all registered