RETAIL CUSTOMER EXPERIENCE SERIES
Upcoming Session 26th July @ 14:00PM BST
Customer Experience in the Age of Amazon
Consumers expectations of retail are being disrupted by new digital experiences. Learn how to compete in this new digital age and win through CX.
Gianfranco Cuzziol is head of CRM and Data at Intermarketing who provide multi-channel retail marketing for clients such as adidas. He will be joined by Chris Johnston CEO of Adoreboard for this FREE webinar exploring:
- Why "click & brick" could emerge as the new CX for retail
- 4 key trends shaping the future in retail.
- The customer emotional response to traditional vs digital experiences
- 3 steps to rethinking CX in the age of Amazon
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