How to get actionable insights from open-ended survey questions
Wednesday 9 November 2022
[8am PST; 10am CST; 11am EST; 4pm GMT; 5pm CET]
Many companies are fantastic at collecting and analysing quantitative data through customer surveys.
But the same companies often miss out on the fantastic insights hidden in qualitative, open-ended survey responses.
In this webinar, we’ll show you how to get actionable insights from these open-ended survey responses.
In this webinar, you’ll learn how to:
- Set up open-ended survey questions
- Use Emotion AI to analyse responses to open-ended questions
- Integrate your VoC / survey technology (Qualtrics, Medallia etc) with Emotion AI
- Use Emotion AI to predict the drivers of your Net Promoter Score (NPS)
Register today and you will also receive three complimentary insights on your company’s CX performance, generated using Adoreboard’s Emotion AI platform.