Connected Brands Report: Pharmaceuticals
Adoreboard partnered with award-winning brand design agency Conran Design Group to conduct a study of the pharmaceutical industry. The...
Read the postCustomer Experience in the Age of Millennials
Adoreboard collaborated with survey app OnePulse to study customer experience in the age of the millennial. We gathered data...
Read the postCustomer Experience Report: Top UK Mobile Phone Networks
With so many mobile network providers out there, customer experience is vital for customer retention. Adoreboard’s team of data analysts...
Read the postCustomer Experience Index: UK High Street Banks
The banking industry has been impacted by the rise in the use of technology. Digital disruption has transformed how...
Read the postVoice of the Customer
What is Voice of the Customer? Voice of the Customer (VoC) refers to what customers are saying, what they...
Read the postNet Promoter Score
What is NPS? NPS is a metric which measures customer experience and satisfaction. It works on an 11 point...
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