Wednesday 31st May 2023
[8am PST; 10am CDT; 11am EDT; 4pm GMT; 5pm CET]
Linking customer experience metrics to $ value and business impact will be king! And using Adoreboard + Qualtrics, organisations like Allstate, KFC, Amazon have done just that.
In 2023 you now need to understand how customers needs have changed and prioritise action to retain and grow your business.
That’s why we’re doing a live session, where we analyse unstructured text from well known brands and produce journey maps, and predictive insights in real time.