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Insights as a Service

We have a team of expert data analysts that are at hand to deliver the insight you need, how and when you need it.

Our Solutions

Our analysts can do the work for you. Interpreting the emotion analysis conducted using the Emotics platform and providing clear and actionable decision ready insights to improve your business decision-making and performance

Customer Experience

Act on decision-ready insights that explain why customers feel a certain way with steps to improve CX

Employee Experience

Identify how employees feel to drive engagement, reduce attrition and attract the best talent

Competitor Benchmarking

Benchmark performance against competitors to learn how to differentiate and compete for better CX

Swot Analysis

Apply emotion analysis for turning CX insights from SWOT into an innovative business strategy

Brand Empathy

Use our measurement framework to create an action plan for closing gaps in brand empathy

Customer Journey Mapping

Map how your customer feels at every point of the customer journey to optimise loyalty