Competitor Benchmarking

See where you stack up against your competitors on emotions like trust

Benchmarking can help you put your emotion analysis in context, allowing you to quickly understand where you fit within your industry.

Compare up to 10 competitors to find out how you compare on key emotions

Adoreboard’s platform Emotics enables you to create HX benchmarks by comparing the emotions felt towards brands, products and services.

Run the data through our emotion AI engine to reveal how your customers feel about you and your competitors

By analysing customer feedback from multiple sources you can measure performance. You can even do the same for employees.

Understand how to differentiate and compete in your industry by optimising key emotions

Turn customer and employee intelligence into competitive advantage with emotionally intelligent insights

Enabling Zone Digital data analysts to discover new digital customer experiences with Emotics

Read the Case Study

Act on decision-ready insights that explain why customers feel a certain way with steps to improve CX

Identify how employees feel to drive engagement, reduce attrition and attract the best talent

Apply emotion analysis for turning HX insights from SWOT into an innovative business strategy

Use our measurement framework to create an action plan for closing gaps in brand empathy

Map how your customer feels at every point of the customer journey to optimise loyalty