Competitor Benchmarking

See where you stack up against your competitors on emotions like trust

Why Competitor Benchmarking?

Benchmarking can help you to put your emotion analysis in context, allowing you to quickly understand where you fit within your industry.

choose your competitors

Choose your competitors

Compare up to 10 competitors to find out how you compare on key emotions

Adoreboard’s platform Emotics enables you to create a CX benchmark by comparing brands

see how you compare

See how you compare

Run the data through our emotion AI engine to reveal how your customer feels about you and your competitors

By analysing customer feedback from multiple sources you can measure performance

Reveal decision ready insights

Reveal decision ready insights

Understand how to differentiate and compete in your industry by optimising key emotions

Turn customer intelligence into competitive advantage with emotionally intelligent insights

Enabling Zone Digital to create new customer experiences with Emotics

How we do it

Get the insights yourself via our Emotics platform or let our team of data analysts do it for you

Emotics platform

Enables your team to discover customer emotions and themes that are driving them.

Learn more about Emotics

Insight as a Service

Delivers a complete insight service that takes you from data to business answers in days.

Learn More About Our Solutions

Get ahead of the game with competitive benchmarking

Discover other Solutions

Customer Experience

Act on decision-ready insights that explain why customers feel a certain way with steps to improve CX.

Employee Experience

Identify how employees feel to drive engagement, reduce attrition and attract the best talent

Swot Analysis

Apply emotion analysis for turning CX insights from SWOT into an innovative business strategy

Brand Empathy

Use our measurement framework to create an action plan for closing gaps in brand empathy

Customer Journey Mapping

Map how your customer feels at every point of the customer journey to optimise loyalty