Webinars

Discover the latest thinking on customer experience

20.11.2019

Upcoming webinar

Combining AI and Human Experience to Provide Better CX

Wednesday 20th November 2019, 2pm GMT During this webinar we will discuss: How to unite AI with human emotion for better customer experience Real-life examples of the impact of measuring human experience How global brands and agencies have used emotion AI to unlock insights and deliver business results We’ll also be covering key takeaways from

Past Webinars

20.11.2019

Combining AI and Human Experience to Provide Better CX

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Carley Morrow
13.11.2019

Closing the Employee Emotional Experience Gap: Measure What Matters

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Lauren Harris
09.10.2019

Employee Experience: Measurement Best Practices

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Carley Morrow
07.08.2019

The Human Experience Framework: Unifying EX & CX for Business Results

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Lauren Harris
30.05.2019

Unlock Game-Changing Product Insights from Customer Reviews

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Lauren Harris
08.05.2019

How Data can Power Creativity for Agencies

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Lauren Harris
28.02.2019

Marginal Gains vs Big Wins for Experience Professionals

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Lauren Harris
22.01.2019

A Guide to Customer Experience Measurement

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Lauren Harris
29.11.2018

Customer Experience Index: Top UK Fashion Retailers 2018

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Lauren Harris
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