Webinars

Discover the latest thinking on customer experience

Past Webinars

26.01.2021

‘Be more Zappos’ with Head of Customer Research at Zappos, Alex Genov

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Carley Morrow
16.12.2020

EX 2021: Moving from Pulse Survey to Insight, Action & Learning

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Carley Morrow
15.12.2020

CX 2021: Predicting the drivers of NPS using Emotion AI

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Carley Morrow
13.08.2020

Employee Experience: Using insight from human emotion to re-imagine the workplace

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Carley Morrow
28.07.2020

How you can use text analytics to prepare for school reopening during COVID-19

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Carley Morrow
02.07.2020

Mapping the patient journey to identify pain points to predict NPS

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Carley Morrow
11.06.2020

Adapting Employee & Customer Experience with Aileen Allkins

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Carley Morrow
07.04.2020

Qualtrics Integration: Upgrade EX management with advanced text analysis and emotion AI

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Carley Morrow
19.03.2020

How to Create Data-Driven Customer Journey Maps Faster: Step by step, live data analysis

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Carley Morrow
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