Webinars

Discover the latest thinking on customer experience

17.10.2018

Upcoming webinar

How to improve your pitch with Emotion Analysis 2018

Join us for our next webinar on Wednesday 17th October at 2pm. Don’t miss out on: – Real life examples of how emotion analysis has worked for agencies like McCann and Havas. – Actionable ways to bring customer insight to life through customer journey mapping, empathy analysis and competitor benchmarking. – Receive a free two

Past Webinars

17.10.2018

How to improve your pitch with Emotion Analysis 2018

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Lauren Harris
22.08.2018

Transform the Customer Journey with Deeper Insights

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Lauren Harris
26.07.2018

Customer Experience in the Age of Amazon

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Lauren Harris
26.06.2018

Retail CX Series: Customer Experience in the Age of Millennials

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Lauren Harris
23.11.2017

Decision Ready Insights with Emotion AI: Demo of Emotics

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Lauren Harris
09.11.2017

How to win more Business at Pitch Stage

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Lauren Harris
17.08.2017

Beyond NPS to Decision Ready Insights

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Chris Johnston
18.07.2017

Customer Experience Index: UK High Street Banks – NEW EDITION!

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Chris Johnston
19.01.2017

How to use emotion for business advantage in 2017

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Chris Johnston
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