Webinars

Discover the latest thinking on customer experience

06.06.2019

Upcoming webinar

Unlock Game-Changing Product Insights from Customer Reviews

Join our next webinar! Unlock Game-Changing Insights from Ratings & Reviews Thursday 6th June 2019 @ 2pm (GMT) Do your product insights need to go beyond simple measurements like star ratings to get to the ‘why’? Are you missing valuable insights from consumer-generated content? During this webinar we will discuss: – How to use AI to

Past Webinars

06.06.2019

Unlock Game-Changing Product Insights from Customer Reviews

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Lauren Harris
08.05.2019

How Data can Power Creativity for Agencies

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Lauren Harris
28.02.2019

Marginal Gains vs Big Wins for Customer Experience

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Lauren Harris
22.01.2019

A Guide to Customer Experience Measurement

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Lauren Harris
29.11.2018

Customer Experience Index: Top UK Fashion Retailers 2018

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Lauren Harris
14.11.2018

Customer Journey: Moments that Matter

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Lauren Harris
07.11.2018

Beyond NPS with Emotion Analysis 2018

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Lauren Harris
17.10.2018

How to improve your pitch with Emotion Analysis 2018

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Lauren Harris
22.08.2018

Transform the Customer Journey with Deeper Insights

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Lauren Harris
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