Adoreboard presents an exclusive CX & EX Keynote with Head of Customer Research at Zappos, Alex Genov

‘Be more Zappos’

Tuesday 26th January, 5pm GMT (9am PST)

With a NPS score of 93 and a growth rate that would bedazzle any business executive, Zappos is a global leader in human experience.

Join this exclusive webinar with Head of Customer Research, Alex Genov, to learn how Zappos drives customer loyalty, attracts top talent and has become a 19-year old business with a compounded annual growth rate of 79%. Leave with practical steps for putting the methods revealed into practice as part of your own CX or EX strategy.

Attendees will receive;

  • ‘Be more Zappos’ workbook
  • Brand health check (bespoke insight report)
  • A practical guide to predicting drivers of customer & employee experience

All attendees will be given 14 days complimentary access to Emotics and the chance to win 7 hours of Adoreboard consultancy or analysis.