Wednesday 20th November 2019, 2pm GMT

During this webinar we will discuss:

  • How to unite AI with human emotion for better customer experience
  • Real-life examples of the impact of measuring human experience
  • How global brands and agencies have used emotion AI to unlock insights and deliver business results

We’ll also be covering key takeaways from Forrester’s CX Europe event (taking place in London 14/15th November.)

Complimentary Forrester report for all registrants: EX Measurement Best Practices: New Data Sources, New Insights, More Accountability (2019)

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