Join us for our upcoming webinar!
Thursday 29th November at 2 pm GMT
30 of the largest fashion retailers in the UK were included in this extensive study to reveal the winners and losers of CX for 2018.
During the webinar we will explore:
– Key actions for improving CX in the retail space with emotion analysis.
– Actionable ways to bring customer insight to life through customer journey mapping, empathy analysis and competitor benchmarking.