Wednesday 9th October 2019 @ 2pm (BST)
Special guest: Chris Henry, Allstate NI
During this webinar we will discuss:
– How employee experience (EX) can directly impact customer experience.
– How to turn data from multiple sources, including Glassdoor into EX improvements.
– How Allstate NI improved employee experience and reduced on-boarding time by 20%.
Featuring data and insight from Forrester research report “EX Measurement Best Practices: New Data Sources, New Insights, More Accountability” (2019) and All State case study.