Transforming Customer Loyalty & Trust with AI

Join us to discover game-changing AI strategies for sustainable business growth with special guest CX Leader of the Year and Qualtrics' Head of Experience Community, James Scutt

📅 Wednesday 25th June: 8am PST / 11am EST / 4pm GMT

Special Guest

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Join us to discover game-changing AI strategies for sustainable business growth.

In this exclusive webinar, we welcome award-winning CX Leader James Scutt, Qualtrics’ Head of Experience Community and CX Leader of the Year, who brings over 20 years of expertise in customer experience transformation.

What you’ll learn:

Practical AI implementation strategies that build genuine customer trust and loyalty rather than eroding it—discover the crucial balance between automation and the human touch that top-performing organisations are mastering today.
Real-world success cases from James’ work with leading brands across financial services, retail, and beyond—see exactly how AI tools can enhance customer understanding while strengthening emotional connections.
Actionable frameworks to measure and improve your AI-powered CX initiatives—learn specific methods to quantify emotional engagement and translate these insights into sustainable business growth & financial impact.

Join us to discover the AI-assisted metrics and methods used by leading companies to drive greater customer lifetime value.

Learn how going beyond CSAT, NPS and structured surveys builds trust, secures loyalty and delivers sustainable revenue growth that outperforms your competitors.🚀

Register today!

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