Increasing NPS by 2.5 points by understanding Patient emotions
Adoreboard enables real-time understanding drivers of patient emotion providing actionable intelligence.
Analyse thousands of customer survey responses in seconds, and get instant recommendations to improve your NPS and CSAT scores.
Enable your Voice of the Customer analysis to go beyond the typical insights gained from NPS or CSAT text responses and get to the why’.
Identify the feelings and themes driving reviews to understand what exactly is contributing to the sales performance of your product based on customer generated content.
Discover the key issues driving emotional response in order to prioritise support areas and reveal opportunities to improve customer experience.
Adoreboard enables real-time understanding drivers of patient emotion providing actionable intelligence.
Enabling Franklin Templeton define the drivers of the 'emotional experience gap' for UK millennials
Enabling Telstra Wholesale to reduce time converting NPS voice of customer survey data to insights