United Airlines Report: How Human Experience Impacts the Bottom Line
We all remember the United Airlines “involuntary deboarding” scandal of 2017, where a video showing Dr David Dao being...
Read the postThe Power of Emotions: EX Pensions and Responsible Investment for Generation DC
This report, co-authored with Franklin Templeton, focuses on employee experience (EX) in terms of pensions and responsible investment, however...
Read the postEX Measurement Best Practices (Forrester Report)
According to Forrester’s latest report, most companies who invest in employee experience (EX) invest so much of their time...
Read the postCase Studies
Unilever
Unilever measured emotional responses of two product prototypes to improve customer experience and product innovation
Three Mobile
Three Mobile increased brand trust by 53% leading to increased sales
Forresters' The Future of CX Measurement
features Adoreboard
What our clients say about us
Adoreboard’s emotion analysis is priceless, it helps our senior executives drive action from NPS data quicker than ever before.
With Adoreboard’s emotion analysis it has been proven that relevant, creative content is a more efficient, more effective and a more scalable way to create brand experiences.
When it comes to harnessing emotion to improve customer experience, Adoreboard is a true innovator.
Adoreboard is unique in the CX space and the only platform that I’ve come across in my experience that delivers ‘Decision Ready Insights’ in a fast, accurate and accessible way.
Using a tool like Adoreboard, which goes that extra mile in terms of understanding customer experience and customer emotion, starts to set us apart from other agencies.
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Text Analytics
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How to Create Data-Driven Customer Journey Maps Faster: Step by step, live data analysis
11th March 2020 This webinar runs at 3pm GMT on Wednesday 11th Match Looking for the ultimate...
It’s Time to Get Emotional
If you (or your platform) are still only looking at sentiment to understand customers or employees, it’s...
