United Airlines Report: How Human Experience Impacts the Bottom Line
We all remember the United Airlines “involuntary deboarding” scandal of 2017, where a video showing Dr David Dao being...
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Spending too much time manually analysing survey comments?
Analyse 1,000 Customer or Employee comments for drivers of emotion in under 30 seconds and produce a Decision-Ready Insight presentation in one click.
No Credit Card Required. Human Experience Insights
Human Experience Insights Human Experience (HX) measures employee and customer experience so you can prioritise decisions based on the drivers of emotional intensity
Adoreboard provides the definitive way to measure Human Emotion.
Great Brands Measure Customer and Employee Emotions
Emotion analytics for better HX
Our customers use Adoreboard to measure and improve Human Experience through root cause analysis - going beyond ‘what people do’ to ‘why they do it’.
Upgrade your Analytics
Unlike other text analytics tools, Emotics does not rely on rules and goes beyond sentiment. Upgrade your analytics to gain insight faster and reveal more from new and existing data such as...
NPS Verbatim
Enable your Voice of the Customer analysis to go beyond the typical insights gained from NPS or CSAT text responses and get to the why’.
Ratings and Reviews
Identify the feelings and themes driving reviews to understand what exactly is contributing to the sales performance of your product based on customer generated content.
Helpdesk Tickets
Discover the key issues driving emotional response in order to prioritise support areas and reveal opportunities to improve customer experience.
System Integrations
Featured Reports
The Power of Emotions: EX Pensions and Responsible Investment for Generation DC
This report, co-authored with Franklin Templeton, focuses on employee experience (EX) in terms of pensions and responsible investment, however...
Read the postEX Measurement Best Practices (Forrester Report)
According to Forrester’s latest report, most companies who invest in employee experience (EX) invest so much of their time...
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Increasing NPS by 2.5 points by understanding Patient emotions
Adoreboard enables real-time understanding drivers of patient emotion providing actionable intelligence.
Franklin Templeton: Billion Dollar Insight for Employee Experience
Enabling Franklin Templeton define the drivers of the 'emotional experience gap' for UK millennials
Telstra Wholesale: Increasing speed to Insight on NPS verbatim by 75%
Enabling Telstra Wholesale to reduce time converting NPS voice of customer survey data to insights
Forresters' The Future of CX Measurement
features Adoreboard
The Latest
Text Analytics
What is Text Analytics? Text Analytics is extracting insights and meaning from any written text. Text Analysis...
Webinars
Google X: Moonshoot Thinking – Design at the Heart of Your People Experiences
Live Webinar, with AJ Thomas, Head of People Products Strategy & Operations Human Experience Design (HxD) X...
Blog
Orbit Group select Adoreboard to improve digital Customer Experience
Orbit Group, the leading provider of social housing in the UK has selected Adoreboard to help prioritise...