United Airlines Report: How Human Experience Impacts the Bottom Line
We all remember the United Airlines “involuntary deboarding” scandal of 2017, where a video showing Dr David Dao being...
Read the postAnalyse 1,000 Customer or Employee comments for drivers of emotion in under 30 seconds and produce a Decision-Ready Insight presentation in one click.
Human Experience Insights Human Experience (HX) measures employee and customer experience so you can prioritise decisions based on the drivers of emotional intensity
Adoreboard provides the definitive way to measure Human Emotion.
Our customers use Adoreboard to measure and improve Human Experience through root cause analysis - going beyond ‘what people do’ to ‘why they do it’.
Unlike other text analytics tools, Emotics does not rely on rules and goes beyond sentiment. Upgrade your analytics to gain insight faster and reveal more from new and existing data such as...
Enable your Voice of the Customer analysis to go beyond the typical insights gained from NPS or CSAT text responses and get to the why’.
Identify the feelings and themes driving reviews to understand what exactly is contributing to the sales performance of your product based on customer generated content.
Discover the key issues driving emotional response in order to prioritise support areas and reveal opportunities to improve customer experience.
We all remember the United Airlines “involuntary deboarding” scandal of 2017, where a video showing Dr David Dao being...
Read the postThis report, co-authored with Franklin Templeton, focuses on employee experience (EX) in terms of pensions and responsible investment, however...
Read the postAccording to Forrester’s latest report, most companies who invest in employee experience (EX) invest so much of their time...
Read the postAdoreboard enables real-time understanding drivers of patient emotion providing actionable intelligence.
Enabling Franklin Templeton define the drivers of the 'emotional experience gap' for UK millennials
Enabling Telstra Wholesale to reduce time converting NPS voice of customer survey data to insights
What is Text Analytics? Text Analytics is extracting insights and meaning from any written text. Text Analysis...
Live Webinar, with AJ Thomas, Head of People Products Strategy & Operations Human Experience Design (HxD) X...
Orbit Group, the leading provider of social housing in the UK has selected Adoreboard to help prioritise...