Analyze the emotional context behind every bit of written feedback you have
Adoreboard uses AI to help you analyze and theme your open-text data in seconds. Connect thousands of responses to real human emotions— not just a score.
- Customer experience
- Employee experience
Fully integrated with Qualtrics.
Trusted by Fortune 1000 companies
It's not just about getting insights faster.
It's about real, human understanding.
Turn your messy piles of survey responses and reviews into a prioritized list of insights tied to real business results.
AI THEMING
Accurately analyze 1,000 comments in less than a minute
Adoreboard will process your data to instantly identify recurring themes from every response in your dataset.
Support AI analysis by adding your own metrics, insight or context.
UNBIASED QUALITATIVE ANALYSIS
Understand the "why" behind your NPS
Understand the emotion hiding behind the words without adding bias from manual research.
Once you know if someone is feeling "fear" vs
"anger," it's easy to prioritize your next steps.
- Analyzes 24 emotions across the 8 emotional indexes of Robert Plutchik’s wheel of emotions.
- Scientifically proven methodology based on research from Queen’s University Belfast.
- Proprietary emotional database supported by AI.
ONE-CLICK INSIGHT REPORTS
Effortlessly connect the dots between insight and action
It's not just about having an output. It's about trusting that your insights are accurate and will really make a difference.
Adoreboard generates revenue-linked insights based on your research and your existing business data.
"Adoreboard helps me power our behavioural science thinking by understanding the pain points which are being openly discussed in the world. It helped us increase our TikTok userbase by 1,158%."
Consulting Director, Behave
You can do so much more
than just ring the alarm bells
People will be knocking down your door to get this data
Simply handing over data and saying this is a problem isn't enough. That's why Adoreboard:
- Lets you upload revenue data so you can connect a dollar value to your research insights
- Generates highly actionable ideas that give you a jumping-off point for new initiatives
- Helps you find key emotional drivers and see how they link up to strategic themes across your entire research project
- Gives you the Al tools you need to actually increase your speed-to-insight AND improve confidence in your data analysis
“We increased our NPS by 13.9% and our satisfaction quarter by quarter.”
Healthscope, one of Australia's largest private health care providers, uses Adoreboard to get actionable insights from their surveys. To date, over over 400,000 responses ave been collected. Thanks to the near real-time emotional analysis and actionable insights, their experience management team consistently prioritizes initiatives that have lasting impact on their customers and employees.
We've helped these companies improve experiences for millions of customers and employees
13.9% increase in NPS
“Adoreboard gives us that emotional intent from patients so we can prioritise what decisions will improve the patient experience. We’re able to go beyond the NPS number to focus on the patient truth and story.”
National Manager Patient Reported Experience and Outcomes, Healthscope
20% Reduction in Onboarding Time
“Adoreboard’s AI-based algorithm… synthesised more than 2,000 employee comments to five “decision-ready” insights that gave an overview of the strengths and weaknesses of the current employee experience.”
Vice president, Principal Analyst, Forrester
14% Increase in OSAT
"Adoreboard enables us to prioritise our next best actions to deliver the best member experience possible.”
Manager Member Experience, Operational Excellence, Space Coast Credit Union
CERTIFIED ENTERPRISE-GRADE SECURITY
Unlike other platforms, your data belongs to you
Your data is never used to train AI models. And that will never change.
ISO 27001
Certified process for keeping financial, IP and customer & employee details safe and secure.
ISO 19001
Certified as consistently meeting customer statutory and regulatory requirements.
Trust Center
Enable your infosec team to access all security related documentation quickly and efficiently.
Recognised by industry leaders
“In over 20 yrs of working in the Customer Experience industry never have I come across one as innovative, informative, intelligent and mind-blowingly interesting as what Adoreboard have.”
Director of Guest Experience
Development, Value Retail
Trusted by Fortune 1000 companies
IT'S TIME TO REDUCE YOUR MANUAL ANALYSIS BY 90%
We'll crunch your latest dataset for free*
Book a call and we'll show you how Adoreboard generates action-ready insights. Works with data from public sources or can be customized with using your latest research.
Get a Demo
Trusted by Financial Services
*T&Cs apply, promotion offer for companies with +500 employees.
