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The fastest way to customer happiness

Analyse thousands of customer survey responses in seconds, and get instant recommendations to improve your NPS and CSAT scores.

Great brands use Adoreboard

Emotion AI for better CX

Customer Experience

Act on decision-ready insights that explain why customers feel a certain way with steps to improve CX

Employee Experience

Identify how employees feel to drive engagement, reduce attrition and attract the best talent

Competitor Benchmarking

Benchmark performance against competitors to learn how to differentiate and compete for better CX

Swot Analysis

Apply emotion analysis for turning CX insights from SWOT into an innovative business strategy

Brand Empathy

Use our measurement framework to create an action plan for closing gaps in brand empathy

Customer Journey Mapping

Map how your customer feels at every point of the customer journey to optimise loyalty

Adoreboard named Gartner Cool Vendor in Customer Analytics

Gartner Cool Vendor

Upgrade your analytics

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NPS Verbatim

Enable your Voice of the Customer analysis to go beyond the typical insights gained from NPS or CSAT text responses and get to the why’.

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Ratings and Reviews

Identify the feelings and themes driving reviews to understand what exactly is contributing to the sales performance of your product based on customer generated content.

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Helpdesk Tickets

Discover the key issues driving emotional response in order to prioritise support areas and reveal opportunities to improve customer experience.

Integrate with dozens of systems

Case Studies

Increasing NPS by 2.5 points by understanding Patient emotions

Adoreboard enables real-time understanding drivers of patient emotion providing actionable intelligence.

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Chris Johnston

Franklin Templeton: Billion Dollar Insight for Employee Experience

Enabling Franklin Templeton define the drivers of the 'emotional experience gap' for UK millennials

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Chris Johnston

Telstra Wholesale: Increasing speed to Insight on NPS verbatim by 75%

Enabling Telstra Wholesale to reduce time converting NPS voice of customer survey data to insights

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Scott Reis