You run the surveys, track the score, report the trend. The number moves, and nobody in the boardroom can say what the movement is worth.

That is the gap between a CX metric and a business case.

Forrester found that only 18% of CX leaders can show how their metrics connect to business outcomes. In 30 minutes, Chris will show the method that closes that gap: measure the trust that predicts what customers do next, then rank every issue in your feedback by the revenue behind it. Revenue-ranked priorities, from the feedback you already hold.

🔍 Learn how to put a defensible revenue number on the experience you already measure

📊 See a real issue ranked by revenue impact, end to end, live in the platform

💰 Discover why Trust Score predicts the customer behaviour NPS can only describe

The feedback is already in the building. This is the thirty minutes that turns it into a number your board will act on.

Whether you’re using Qualtrics, Medallia, InMoment, or your own surveys, this works as a layer on the feedback you already collect, not a replacement for it.

Bonus: 🎁 Bonus: Every registrant gets the recording, plus an instant example CX Revenue Scorecard for their sector and an option for a bespoke, personalised report for their business*.