Employee Experience

Strengthen your internal work culture to reach your full potential

Why Employee Experience?

The link between employee experience and employee retention and productivity has a direct impact on your brand’s customer experience.

360 view of employees

360° view of your employees

Identify key issues impacting the motivation of your employees

Incorporate emotion analysis as part of your ‘Voice of Employee’ programme

make better decisions

Make better decisions

Gain data driven insights to inform internal business decisions

Prioritise themes that will optimise employee emotions like joy, and tackle issues generating sadness

reach your potential

Reach your potential

Optimise employee experience to enhance your internal and external potential

Employees are the most valuable asset in the customer experience so measure what matters: emotion

Enabling Freshfields to optimise their recruitment campaign and improve their trainee recruitment experience.

How we do it

Get the insights yourself via our Emotics platform or let our team of data analysts do it for you

Emotics platform

Enables your team to discover customer emotions and themes that are driving them.

Learn more about Emotics

Insight as a Service

Delivers a complete insight service that takes you from data to business answers in days.

Learn More About Our Solutions

Understand your employees to strengthen
your business

Discover other Solutions

Customer Experience

Act on decision-ready insights that explain why customers feel a certain way with steps to improve CX.

Competitor Benchmarking

Benchmark performance against competitors to learn how to differentiate and compete for better CX

Swot Analysis

Apply emotion analysis for turning CX insights from SWOT into an innovative business strategy

Brand Empathy

Use our measurement framework to create an action plan for closing gaps in brand empathy

Customer Journey Mapping

Map how your customer feels at every point of the customer journey to optimise loyalty