HX roundup - 2021 CX EX predictions and trends

HX Roundup December 2020 – The Latest in CX, EX and Human Experience

December is the month for trends to be summarised and predictions to be made. With that in mind, this month the HX Roundup is sharing articles from industry containing learnings, trends and 2021 predictions from human experience experts, including the following publications Gartner; Forrester,  CX Network, Experian, Forbes, My Customer, Econsultancy & Qualtrics. Throughout this […]