Poor Passenger Experience puts €40.8M Revenue at Risk for Irish Airports

7 Executive-Ready Insights to Rebuild Passenger Trust across Airports on the island of Ireland

This comprehensive report explores the emotional touchpoints impacting passenger satisfaction across the five busiest airports on the island of Ireland.

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Key Findings:

  • $40.8M Revenue at Risk: Discover the financial implications of passenger dissatisfaction and trust breaches.
  • Emotional Experience Analysis: Learn how check-in, security, and other high-friction areas affect traveller confidence.
  • Actionable Insights: Get strategic recommendations to enhance customer experience and drive loyalty.

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