X4 Your Customer and Employee Lifetime Value with Full Emotional Connection

What does Maratha Stewart, YouTuber sensation Mark Rober and Delta Airlines CEO Ed Bastian have in common? They all profoundly understand the notion of “Full Emotional Connection” Full Emotional Connection: the phrase coined by Ryan Smyth chairman of Qualtrics at the opening of Qualtrics X4, the annual customer and experience extravaganza, hosted in Salt Lake […]