Adoreboard Investigates Skyrocketing Rates of Customer Churn in the US Insurance Industry

US consumers are more likely to switch insurance brands due to poor customer experience than traditional factors such as price, according to new research from Adoreboard on the 59 largest US insurance brands. [PRESS RELEASE – Belfast, Northern Ireland] A new study of 28,433 consumer online reviews, conducted by data scientists from Adoreboard, the leaders […]