Customer Experience Counts: Top 5 UK Department Stores

Shopping can be fun or mundane, impulsive or pre-planned. But the fact remains: retail therapy is a real thing. In fact, shopping has been scientifically proven to increase dopamine levels in humans, lifting people’s mood. Whether it’s through practical purchases or spendy splurges, UK department stores generate tens of billions in revenue each year. To […]

Top 5 Online Fashion Retailers: Who’s the best at Customer Experience?

Online retailers are a vital part of the fashion industry within the UK, boasting millions of pounds in online sales. Many people are opting for the convenience of shopping online rather than in-store, so it is important that fashion retailers realise that customer experience still matters online. In fact, it may be more challenging to […]