CX

CX Focus: Top 5 UK Coffee Chains

“May your Monday be short and your coffee strong” is a quote we can all relate to. Few of us can deny having nipped into our favourite coffee store for a quick caffeine fix, so it’s not surprising that the amount of coffee consumed worldwide every day comes in at a staggering 2.25 billion cups. […]

Influencer Marketing: The Power of Emotion

*Influencer: a person who has the power to influence many people, including through social media or traditional media It’s not surprising that influencer* marketing is on the rise. With the growth of social media and sharing online, people have been given more access to influencers in their areas of interest. Whilst the term ‘influencer” can […]

Doctor Who? The Online Reaction to the First Female Doctor

This week after Roger Federer won his record 8th Wimbledon title, the BBC announced who would be stepping into the Tardis in the next season of Doctor Who and become the 13th Doctor. Twitter erupted when it was revealed that Jodie Whittaker would be stepping into the role and taking the title of the first […]