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Trust Builders podcast for CX & EX profs — launch with Alex Genov, Zappos

Trust Builders launch with co-host, Alex Genov, Head of Customer Research and Marketing Insights at Zappos, prev TurboTax (Intuit), State Farm Insurance, and the Active Network, 25yrs experience and a PhD in Experimental Psychology.

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Adoreboard links customer feedback to revenue impact, enabling leaders to move from overwhelm and dashboard paralysis to strategic narrative, decision and action.

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