An epic list of events for 2025— customer experience (CX), employee engagement (EX) and patient experience (PX) summits are all covered. See what’s happening in Experience Management (XM) in a city near you in 2025.
From intimate summits to large-scale conferences, these events offer unprecedented opportunities to learn from industry leaders, discover emerging technologies, and network with peers across diverse ‘Human Experience’ sectors . Whether you’re focused on digital transformation, healthcare innovation, or workplace excellence, there’s an event tailored for your needs.
140+ of the best XM summits, conferences & events for 2025
X | Event Title | Country | City | Start Date | End Date |
---|---|---|---|---|---|
PX | Chief Patient Officer Summit West | United States | San Diego | 2025-01-21 | 2025-01-25 |
CX | Customer Contact Week Winter | United States | Orlando | 2025-01-27 | 2025-01-29 |
CX | BoussiasCX Summit | Greece | Athens | 2025-01-30 | 2025-01-30 |
CX | Customer Success Summit Washington | United States | Washington | 2025-01-30 | 2025-01-30 |
CX | CX Summit Beyond Satisfaction: Creating Customer Delight | Greece | Athens | 2025-01-30 | 2025-01-30 |
PX | Healthcare Human Experience Conference 2025 (HX25) | United States | Orlando | 2025-02-03 | 2025-02-05 |
CX | Customer Success Summit Austin | United States | Austin | 2025-02-11 | 2025-02-12 |
CX | Future of CX Expo East | United States | Fort Lauderdale | 2025-02-11 | 2025-02-13 |
CX | CDAO (data and analytics) | United Kingdom | London | 2025-02-12 | 2025-02-13 |
CX | Succeet Conference | Germany | Frankfurt | 2025-02-12 | 2025-02-13 |
PX | Patient & Staff Experience Summit | United States | Los Angeles | 2025-02-12 | 2025-02-13 |
EX | WorkX | United States | Dallas | 2025-02-24 | 2025-02-26 |
CX | Forefront CX Leaders Forum 2025 | Australia | Sydney | 2025-02-25 | 2025-02-26 |
CX | CX Network USA Exchange 2025 | United States | Fort Lauderdale | 2025-02-25 | 2025-02-26 |
CX | CX Leaders Forum | Australia | Sydney | 2025-02-27 | 2025-02-27 |
CX | CX Strategy Summit & Awards | India | Mumbai | 2025-02-27 | 2025-02-27 |
PX | HIMSS Pa65tient Engagement 3 | United States | Las Vegas | 2025-03-03 | 2025-03-06 |
EX | HR Data Analytics Summit | United States | Atlanta | 2025-03-04 | 2025-03-05 |
CX | The Daniel Group Annual Client Conferences | United States | Phoenix | 2025-03-04 | 2025-03-05 |
CX | Customer Contact Week - Australia & NZ | Australia | Melbourne | 2025-03-04 | 2025-03-06 |
CX | Customer Contact Week Australia and NZ | Australia | Gold Coast, Queensland | 2025-03-04 | 2025-03-06 |
CX | CXO 2.0 Conference US | United States | Las Vegas | 2025-03-04 | 2025-03-06 |
EX | IAMPHENOM | United States | Pennsylvania | 2025-03-11 | 2025-03-13 |
CX | Customer Success Summit New York | United States | New York | 2025-03-11 | 2025-03-12 |
CX | Customer Marketing Summit New York | United States | New York | 2025-03-11 | 2025-03-12 |
CX | Chief Customer Officer Summit New York | United States | New York | 2025-03-12 | 2025-03-12 |
EX | Future of HR | Onine | Online | 2025-03-12 | 2025-03-15 |
CX | Adobe Digital Experience Summit | United States | Las Vegas | 2025-03-17 | 2025-03-20 |
CX | CX Banking, Financial Services and Insurance UK | United Kingdom | London | 2025-03-17 | 2025-03-18 |
CX | Customer Experience For The Public Sector Summit | Canada | Toronto | 2025-03-18 | 2025-03-19 |
CX | Qualtrics X4 Summit | United States | Salt Lake City | 2025-03-18 | 2025-03-20 |
CX | Chief Customer & Marketing Leaders | Singapore | Singapore | 2025-03-19 | 2025-03-20 |
CX | The Customer Show Asia 2025 | Singapore | Singapore | 2025-03-19 | 2025-03-20 |
CX | NextGen Branches & Stores | Singapore | Singapore | 2025-03-19 | 2025-03-20 |
EX | HR of Tomorrow Conference | Ireland | Dublin | 2025-03-21 | 2025-03-21 |
CX | Medallia Experience ’25 | United States | Las Vegas | 2025-03-24 | 2025-03-26 |
CX | Zendesk Relate 2025 | United States | Las Vegas | 2025-03-25 | 2025-03-27 |
PX | PanAgora Pharma CX Summit | United States | Princeton | 2025-03-25 | 2025-03-26 |
CX | Melbourne Digital Experience Summit | Australia | Melbourne | 2025-03-26 | 2025-03-26 |
CX | MRS CX | UX | MR Conference 2025 | United Kingdom | London | 2025-03-27 | 2025-03-27 |
CX | NACAS South Region CX Conference 2025 | United States | Dollywood | 2025-03-30 | 2025-04-02 |
PX | Elevate PX | United States | Las Vegas | 2025-03-31 | 2025-04-02 |
EX | Future Work Series Canada | Canada | Toronto | 2025-04-01 | 2025-04-02 |
CX | All 4 Customer Paris | France | Paris | 2025-04-01 | 2025-04-03 |
CX | Xchange: Reimagine CX | United States | Austin | 2025-04-02 | 2025-04-04 |
CX | Customer Experience Conference DACH | Germany | Berlin | 2025-04-03 | 2025-04-03 |
CX | The Customer Insights Conference For Enterprise Brands | Australia | Hunter Valley | 2025-04-03 | 2025-04-04 |
CX | Customer Contact MindXchange - East | United States | Florida | 2025-04-06 | 2025-04-09 |
EX | Wharton People Analytics Conference | United States | Pennsylvania | 2025-04-10 | 2025-04-11 |
CX | Customer Connect Expo 2025 | United States | Las Vegas | 2025-04-16 | 2025-04-17 |
CX | Contact Centre Summit | United Kingdom | London | 2025-04-28 | 2025-04-29 |
CX | CXPA CX Leaders Advance | United States | Indianapolis | 2025-04-28 | 2025-04-30 |
CX | Reuters Customer Service & Experience West | United States | San Diego | 2025-04-29 | 2025-04-30 |
PX | Measuring Patient Engagement Summit | United States | Boston | 2025-04-29 | 2025-05-01 |
CX | Digital Transformation & CX Summit | United States | Boston | 2025-05-07 | 2025-05-08 |
PX | PX Congress | Saudi Arabia | Riyadh | 2025-05-12 | 2025-05-13 |
CX | CX Live Show Middle East | UAE | Dubai | 2025-05-13 | 2025-05-14 |
CX | CXO Exchange | United States | Memphis | 2025-05-14 | 2025-05-15 |
CX | Customer Success Summit Amsterdam | Netherlands | Amsterdam | 2025-05-14 | 2025-05-15 |
PX | Healthcare Patient Experience & Engagement Summit | United States | Boston | 2025-05-15 | 2025-05-16 |
CX | CX Exchange for Retail Europe | Portugal | Lisbon | 2025-05-19 | 2025-05-20 |
CX | New Zealand Digital Experience Summit | New Zealand | Auckland | 2025-05-20 | 2025-05-20 |
PX | United Kingdom | London | 2025-05-20 | 2025-05-21 | |
CX | E3 Customer Experience Conference | Saudi Arabia | Riyadh | 2025-05-21 | 2025-05-22 |
EX | Employee Engagement Summit | United Kingdom | London | 2025-05-22 | 2025-05-22 |
CX | 14th Annual Customer Experience Strategies Summit 2025 | Canada | Toronto | 2025-05-28 | 2025-05-29 |
PX | Digital Health World Congress | United Kingdom | London | 2025-05-29 | 2025-05-30 |
CX | NACAS Central CX | United States | Rochester, Michigan | 2025-06-01 | 2025-06-04 |
CX | CX Banking, Financial Services and Insurance US | United States | Phoenix | 2025-06-02 | 2025-06-03 |
CX | Forrester CX Summit EMEA | United Kingdom | London | 2025-06-02 | 2025-06-04 |
CX | Gartner Marketing Symposium/Xpo | United States | Denver | 2025-06-02 | 2025-06-04 |
PX | CX Healthcare USA West | United States | Phoenix | 2025-06-04 | 2025-06-05 |
CX | NACAS West Region CX Conference 2025 | United States | Denver | 2025-06-08 | 2025-06-10 |
CX | Customer Contact Week Las Vegas | United States | Las Vegas | 2025-06-09 | 2025-06-12 |
CX | Future Travel Experience EMEA | Ireland | Dublin | 2025-06-10 | 2025-06-12 |
EX | Future Work Series USA | United States | New York | 2025-06-11 | 2025-06-12 |
CX | Salesforce Connections | United States | Chicago | 2025-06-11 | 2025-06-12 |
CX | CXps | Puerto Rico | Rio Grande, Puerto Rico | 2025-06-12 | 2025-06-13 |
CX | Nice Interactions Conference 2025 | United States | Las Vegas | 2025-06-16 | 2025-06-18 |
CX | CX in Financial Services Conference 2025 | United Kingdom | London | 2025-06-17 | 2025-06-18 |
CX | Customer Experience Asia | Singapore | Singapore | 2025-06-17 | 2025-06-20 |
CX | NACAS East CX Conference 2025 | United States | Boston | 2025-06-22 | 2025-06-25 |
CX | Customer Contact MindXchange | United States | Orlando | 2025-06-23 | 2025-06-25 |
CX | Forrester CX Summit North America | United States | Nashville | 2025-06-23 | 2025-06-26 |
CX | Franchise Customer Experience Conference (FCXC) | United States | Atlanta | 2025-06-24 | 2025-06-26 |
EX | Canada Employee Experience Summit | Canada | Toronto | 2025-06-24 | 2025-06-25 |
PX | Patient Engagement Conference Europe | United Kingdom | London | 2025-06-25 | 2025-06-25 |
EX | SHRM Annual Conference & Expo 2025 | United States | San Diego | 2025-06-29 | 2025-07-02 |
CX | CX Live Show UK | United Kingdom | Manchester | 2025-07-01 | 2025-07-02 |
CX | Customer Experience Exchange Retail | United Kingdom | London | 2025-07-07 | 2025-07-08 |
EX | HR Symposium | Australia | Sydney | 2025-08-07 | 2025-08-08 |
CX | CEM Africa | Africa | Cape Town | 2025-08-12 | 2025-08-14 |
CX | The Customer Show | Australia | Melbourne | 2025-08-13 | 2025-08-14 |
CX | Singapore Digital Experience Summit | Singapore | Singapore | 2025-08-14 | 2025-08-14 |
CX | CX Summit APAC | Australia | Sydney | 2025-08-18 | 2025-08-18 |
CX | CX Live Show Asia | Malaysia | Kuala Lumpur | 2025-08-19 | 2025-08-20 |
CX | Sydney Digital Experience Summit | Australia | Sydney | 2025-08-28 | 2025-08-28 |
CX | DigiMarCon Ireland | Ireland | Dublin | 2025-09-01 | 2025-09-02 |
CX | Customer Contact Week Asia | Singapore | Singapore | 2025-09-02 | 2025-09-05 |
CX | Chief Customer Officer Summit San Francisco | United States | San Francisco | 2025-09-03 | 2025-09-03 |
CX | Customer Success Festival San Francisco | United States | San Francisco | 2025-09-03 | 2025-09-04 |
EX | HR Analytics Summit | United Kingdom | London | 2025-09-04 | 2025-09-04 |
CX | Customer Experience Exchange Travel | United Kingdom | London | 2025-09-08 | 2025-10-09 |
CX | Genesys Xperience 2025 | United States | Nashville | 2025-09-08 | 2025-09-10 |
CX | Verint Engage | United States | Orlando | 2025-09-08 | 2025-09-11 |
EX | Talent Management Reloaded | Germany | Berlin | 2025-09-14 | 2025-09-16 |
CX | Customer Experience Summit | Greece | Not Found | 2025-09-15 | 2025-09-16 |
EX | HR Technology Conference | United States | Las Vegas | 2025-09-16 | 2025-09-18 |
CX | All4Customer Meetings | France | Cannes | 2025-09-16 | 2025-09-18 |
CX | CX for Financial Services | Canada | Toronto | 2025-09-30 | 2025-10-01 |
PX | ICHOM Health Outcomes Measurement Conference | Ireland | Dublin | 2025-10-01 | 2025-10-02 |
CX | CCW Europe | Europe | Amsterdam | 2025-10-06 | 2025-10-08 |
PX | Patient Experience Symposium | United States | Boston | 2025-10-06 | 2025-10-08 |
EX | Gartner Human Resource UK | United Kingdom | London | 2025-10-07 | 2025-10-09 |
CX | Customer Engagement Summit | United Kingdom | London | 2025-10-09 | 2025-10-09 |
CX | EMACS - The Customer Experience Conference | United States | Dallas | 2025-10-14 | 2025-10-16 |
EX | 32nd Human Resource Summit | Portugal | Lisbon | 2025-10-15 | 2025-10-17 |
CX | Digital Customer Engagement Summit | United Kingdom | London | 2025-10-15 | 2025-10-15 |
CX | CX Solutions Summit | United Kingdom | London | 2025-10-22 | 2025-10-22 |
EX | Gartner HR Symposium/Xpo | United States | Orlando | 2025-10-27 | 2025-10-29 |
PX | CX Exchange for Healthcare USA | United States | TBC | 2025-10-28 | 2025-10-29 |
CX | Gartner IT Symposium Spain | Spain | Madrid | 2025-11-10 | 2025-11-14 |
CX | CCW Europe Exchange | United Kingdom | London | 2025-11-11 | 2025-11-13 |
CX | Conversational AI & Customer Experience Summit | Germany | Munich | 2025-11-12 | 2025-11-13 |
CX | Digital Customer Experience | Canada | Toronto | 2025-11-12 | 2025-11-13 |
PX | Patient's Voice | Canada | Vancouver | 2025-11-12 | 2025-11-15 |
CX | NACAS CX3 | United States | Las Vegas | 2025-11-16 | 2025-11-19 |
PX | NG PX: Next Generation Patient Experience | United States | Palm Springs | 2025-11-17 | 2025-11-19 |
EX | HR Vision London | United Kingdom | London | 2025-11-18 | 2025-11-19 |
CX | CX Live Show Africa | Johannesburg | South Africa | 2025-11-18 | 2025-11-18 |
CX | CX Solutions Summit | United Kingdom | London | 2025-11-20 | 2025-11-21 |
CX | Customer Experience Expo | United Kingdom | London | 2025-11-27 | 2025-11-28 |
CX | CXFS Connect | United States | Orlando | 2025-12-02 | 2025-12-03 |
PX | Patient Experience Transformation Assembly | United States | Nashville | 2025-12-02 | 2025-12-03 |
CX | Chief Customer Officer Summit London | United Kingdom | London | 2025-12-03 | 2025-12-03 |
EX | Future Work Series Europe | United Kingom | London | November | November |
CX | CXO 2.0 Conference UAE | UAE | Dubai | November | November |
EX | Future Work Series APAC | Singapore | Singapore | October | October |
CX | World CX Summit Awards | Bengaluru | India | September | September |
CX | CXFS 2025 | United States | Boston | TBA | TBA |
CX | Qualtrics X4 Summit UK | United Kingdom | London | TBA | TBA |
CX | Qualtrics X4 Summit AU | Australia | Sydney | TBA | TBA |
EX | Festival of Work | United Kingdom | London | TBD | TBD |
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Top Experience Management (XM) Summits 2025
So there you have it, more than 140 XM events from across the globe for your team to attend in 2025. Did any catch your eye?
Now for some of our favourite CX, EX and PX conferences…
Top Patient Experience 2025 Summits & Events:
- Human Experience Conference 2025 (HX25) USA, February 3-5, USA
This Press Ganey event, sold out before 2024 ended, focuses on enhancing patient experience and healthcare performance. Attendees explore innovative strategies, network, and learn from industry leaders through a mix of virtual and in-person formats.
https://www.pressganey.com/events/ - International Consortium for Health Outcomes Measurement Ireland, October 1-2, 2025
The ICHOM Conference unites healthcare professionals, researchers, and policymakers to advance patient-centred care. With keynotes, panels, and workshops, the event drives better patient outcomes—this year in Dublin. 🍀
https://conference.ichom.org/ - ELEVATE PX USA, March 31 – April 2, 2025
ELEVATE PX is a global healthcare event for professionals committed to transforming patient experience. Through dynamic sessions, attendees share ideas, network, and gain insights to positively impact healthcare organisations worldwide.
https://web.cvent.com/event/0d70490a-7de4-470d-b6ec-8ab438d5e22e/summary - Patient Experience Congress (PX Congress) Saudi Arabia, May 12-13, 2025
The PX Congress series by BII Health redefines patient experience, bringing healthcare professionals together to share insights and foster excellence. Special editions in Riyadh and Jeddah empower attendees to drive meaningful change.
https://www.pxcongress.com/ - Patient’s Voice 2025 Canada, November 12-15 , 2025
Patient’s Voice focuses on enhancing health and social care education through authentic patient involvement. This year’s event examines advancements since the 2015 Vancouver Statement on patient engagement.
https://wtpv2025.com/ - Next Generation Patient Experience USA, November 17-19 2025
NGXP combines education with relaxation, offering a retreat-like experience. Attendees learn from top speakers, network with peers, and recharge, returning to work inspired and energized.
https://patientexperience.wbresearch.com/
Top Employee Experience & Engagement 2025 Summits & Events:
- Employee Engagement Summit UK, May 22, 2025
A premier UK event, the Employee Engagement Summit gathers industry leaders to explore innovative strategies for boosting employee engagement. Featuring keynotes, panels, and interactive workshops, it offers a comprehensive learning experience in a compact format.
View Event: https://www.engageemployee.com/events/employee-engagement-summit
Meet Adoreboard! Come and say hi on the day 👋 - IAMPHENOM USA, March 11-13, 2025
IAMPHENOM focuses on automation, intelligence, and experience in hiring, retention, and development. Leaders share insights on creating magnetic company cultures, building talent pipelines, and leveraging technology to hire faster and retain longer.
View Event: https://www.iamphenom.com/ - HR of Tomorrow Conference Ireland, 21 March, 2025
This Dublin event explores the future of HR, with a focus on employee engagement and well-being. Attendees engage in panel discussions, Q&A sessions, and presentations, fostering a collaborative environment for learning and networking (and enjoy a wee bitta craic 🍀).
View Event: https://impactic.de/hroftomorrowconference-dublin/ - Employee Experience Summit Canada, 24-25 June, 2025
The 8th Annual Employee Experience Summit in Toronto delves into innovative strategies for enhancing employee experience. Featuring insights from top companies, interactive sessions, and networking opportunities, it’s a must-attend for HR professionals.
View Event: https://employeeexperiencesummit.ca/ - Gartner Reimagine HR Conference UK, 7-9 October, 2025
Gartner’s event offers research-backed sessions, including roundtables, workshops, and one-on-one meetings with experts. Attendees explore cutting-edge research, inspiring keynotes, and emerging technologies to stay ahead in HR.
View Event: https://www.gartner.com/en/conferences/emea/human-resource-uk - HR Analytics Summit London, 4th September 2025
A must for data enthusiasts, this summit focuses on driving impact through advanced analytics. Featuring keynotes, panels, and workshops, it provides actionable insights into people analytics for HR professionals.
View Event: https://hranalyticssummit.com/
2025’s Top Customer Experience Summits & Events:
- Qualtrics X4 Summit USA, March 18-20, 2025
The X4 Summit by Qualtrics is the leading event for experience management professionals, offering keynotes, breakout sessions, and networking opportunities to explore the latest in CX and EX in Salt Lake City.
View event: https://www.qualtrics.com/x4summit/
Meet Adoreboard at Qualtrics — come and say hi in person at X4! 👋 - Forrester CX EMEA UK, June 02-04, 2025
Forrester’s flagship CX event for the EMEA region delivers insights, case studies, and networking opportunities to master the evolving dynamics of CX and digital transformation.
View event: https://www.forrester.com/event/cx-emea/
Also see: USA and APAC - Singapore Digital Experience Summit Singapore, August 14, 2025.
Focused on customer engagement and experience, this event explores innovation, AI, and digital transformation, offering a well-rounded experience for professionals across industries.
View event: https://www.clutchevents.co/events/singapore-digital-experience-summit-2025 - CX Leaders Advance USA, April 28-30, 2025.
Hosted by the CXPA, this intimate event brings together CX leaders to share best practices and strategies without the distractions of exhibitions or sponsors.
View event: https://www.cxpa.org/get-involved/2025cxleadersadvance
Hear Chris Johnston speak at this CXPA event. - Customer Connect Expo USA, April 16 & 17, 2025
This Las Vegas expo unites CX professionals and contact centre experts to explore cutting-edge technologies, network, and drive innovation across multiple industries.
View event: https://www.customerconnectexpo.com/ - Digital Customer Engagement Summit UK, October 15th 2025
A free summit exploring digital strategies to enhance customer engagement, featuring insights from industry leaders and innovative solutions for the digital age.
View event: https://www.ccma.org.uk/insight/digital-customer-engagement-summit - Customer Service & Experience West USA, April 29-30, 2025
This event unites customer service and experience leaders across industries, offering keynotes, workshops, and networking to tackle real-world challenges.
View event: https://events.reutersevents.com/customer-service/customer-service-san-diego - The Experience Show Dubai, 13-14 May, 2025
A showcase of the latest CX trends and technologies, featuring 60+ sessions for professionals to learn, network, and discover innovative solutions.
View event: https://www.customer-experience.live/experience-show - Gartner Marketing Symposium/Xpo USA, June 2-4, 2025
A premium symposium focused on marketing strategies and CX innovations, featuring keynotes, panels, and workshops to help professionals stay ahead of industry trends.
View event: https://www.gartner.com/en/conferences/na/marketing-symposium-us - Customer Engagement Summit UK, October 9, 2025
A premium, single-floor exhibition with six specialised topic stages and a main stage, featuring some of the industry’s top leaders in a dynamic 1-day event.
View event: https://www.engagecustomer.com/events/customer-engagement-summit
Meet Adoreboard— come and say hi on the day 👋
That’s a wrap for the big 2025 XM conference, summit and event list!
Which one(s) are you attending?
Did we miss any?
If so, let us know!