Adoreboard Report Exposes Reasons for Tenant Dissatisfaction in Housing Associations

Adoreboard analysed 24,600 customer reviews across 49 housing associations to find that ‘tenant-management interaction’ is holding back tenant satisfaction by 8%. The recently released report covers a period between September 2012 to February 2023. [PRESS RELEASE – Belfast, Northern Ireland] This in-depth analysis by Adoreboard identified key themes and emotional intensities from tenants and provides […]

Adoreboard Investigates Skyrocketing Rates of Customer Churn in the US Insurance Industry

US consumers are more likely to switch insurance brands due to poor customer experience than traditional factors such as price, according to new research from Adoreboard on the 59 largest US insurance brands. [PRESS RELEASE – Belfast, Northern Ireland] A new study of 28,433 consumer online reviews, conducted by data scientists from Adoreboard, the leaders […]

Adoreboard celebrates record-breaking Q3

Belfast, 6 October 2022 Adoreboard, the leading Emotion AI platform, has enjoyed a record-breaking third quarter in 2022.  The Belfast based technology company has met several key milestones this past quarter: Achieved 201% of the new business revenue target for the quarter, leading to significant expansion in total recurring revenue. Onboarded several new customers, including […]

Adoreboard named Gartner Cool Vendor in Artificial Intelligence for Customer Analytics

So it seems Adoreboard is officially cool! That’s right, we have been named as a 2019 “Cool Vendor in Artificial Intelligence for Customer Analytics” in a report published by the world’s leading research and advisory company, Gartner. Gartner annually names companies who are innovative, impactful and intriguing in their ‘Cool Vendor’ reports. We feel that […]