After French coastal towns issued a ban on burkinis there has been a lot of backlash online. A burkini is a full body swimming suit that is commonly worn by Muslim women to allow them to swim in public whilst maintaining their religious dress code. Nice is the most recent French seaside town to impose […]
What if you had a measure that could reliably tell you which customers would recommend your company to a friend? What if this measure could also enhance other useful and invaluable customer loyalty measures? And what if this measure boiled its succulent insights into a single score? The Net Promoter Score (NPS) aims to diligently […]
(Image: Getty Images) Irish bantamweight boxer Michael Conlan hit the headlines after his controversial defeat in the Olympics quarter final in Rio de Janeiro on Tuesday. The world champion lost to Russia’s Vladimir Nikitin. Conlan lost the first round by all judges scorecards but won the second which led to the tense final round where […]
NHS Blood and Transplant has re-launched its missing type campaign but this time its went global. Last year’s campaign was limited to the UK and saw over 30,000 people sign up to give blood. This year the campaign has gone international with 21 countries joining the call for blood donors including Australia, America, Japan, South Africa, […]
As you may know, Netflix started out by delivering DVDs and Blu-rays but soon moved to streaming series and movies online. There are now many competitors offering similar services, including Amazon Prime and Now TV. However in the UK Netflix is top dog. According to a UK TV ratings service more than 5 million homes […]
The three largest soda companies in the US – Coca Cola, PepsiCo and Dr Pepper Snapple Group – have been battling for the hearts of consumers for decades. There is still a debate over who is better. This summer Pepsi are hoping to edge themselves closer to that coveted top of the league, with the […]
The Rio Olympics 2016 officially kicks off this weekend with the opening ceremony taking place in the Maracan Stadium which promises to be a great location with the world famous Christ the Redeemer statue towering over it. The Olympics this year has been marred by a lot of controversy due to the outbreak of the […]
Last week saw the Republican National Convention in Cleveland where Donald Trump accepted his nomination for President. It was the Democrats’ turn with the Democratic National Convention taking place in Philadelphia this week. The DNC saw a range of influential speakers including First Lady Michelle Obama, Bernie Sanders, Former President Bill Clinton and current President of […]
They call it ‘switchers fatigue’ – the reliance on companies like banks regardless of the service that consumers receive. Dissatisfied customers either don’t feel that they have the time or they don’t want the hassle of switching. A new regulation introduced by the Financial Conduct Authority means that switching banks should be a ‘free, simple process’ […]
