From San Diego to Singapore, 2025’s Customer Experience calendar is packed with events that promise to deliver real value through expert keynotes, hands-on workshops, and meaningful connections. We’ve curated 10 of the top global 2025 CX conferences from across the globe.
These industry conferences and summits provide the perfect blend of practical insights and future-focused strategy in a “real world” environment.
Scroll down for the full list of 101 CX events (and growing!). Meanwhile, here’s a curated list of 10 from across the globe…
10 of the best CX conferences for 2025
- Qualtrics X4 Summit USA, March 18-20, 2025
The X4 Summit by Qualtrics is the premier event for experience management professionals, offering keynotes, breakout sessions, and networking opportunities to learn about the latest in CX and EX in Salt Lake City.
View event: https://www.qualtrics.com/x4summit/
Meet Adoreboard— reach out and say hello in person at X4! 👋 - Forrester CX EMEA UK, June 02-04, 2025
Forrester’s flagship customer experience event for the EMEA region, offering insights, case studies, and networking opportunities to master the new dynamics of CX and digital transformation.
View event: https://www.forrester.com/event/cx-emea/
Also see: USA and APAC - Singapore Digital Experience Summit Singapore, August 14, 2025.
With a heavy focus on customer engagement and customer experience, this is a well-rounded event for everyone interested in all aspects of innovation, AI and digital experience.
View event: https://www.clutchevents.co/events/singapore-digital-experience-summit-2025 - CX Leaders Advance USA, April 28-30, 2025.
This event brings together CX leaders to share best practices, innovations, and strategies in an environment without exhibition halls, demos and corporate sponsors. It’s intimate and hosted by the CXPA— what could be better?
View event: https://www.cxpa.org/get-involved/2025cxleadersadvance
Hear Chris Johnston speak at this CXPA event. - Customer Connect Expo USA, April 16 & 17, 2025
This Las Vegas expo serves as a central platform for CX professionals and contact centre experts to explore the latest technologies, network with peers, and drive innovation across multiple industries.
View event: https://www.customerconnectexpo.com/ - Digital Customer Engagement Summit UK, October 15th 2025
This FREE summit explores digital strategies to enhance customer engagement, featuring insights from industry leaders and innovative solutions to improve customer interactions in the digital age.
View event: https://www.ccma.org.uk/insight/digital-customer-engagement-summit - Customer Service & Experience West USA, April 29-30, 2025
A comprehensive event uniting customer service and experience leaders across various industries, featuring keynotes, workshops, and networking opportunities to address real-world challenges. View event: https://events.reutersevents.com/customer-service/customer-service-san-diego - The Experience Show Dubai, 13-14 May, 2025
This showcase highlights the latest trends and technologies in customer experience, providing a platform for professionals to learn, network, and discover innovative solutions with 60+ sessions.
View event: https://www.customer-experience.live/experience-show - Gartner Marketing Symposium/Xpo USA, June 2-4, 2025
A premium symposium focused on marketing strategies and customer experience innovations, featuring keynotes, panels, and workshops to help professionals stay ahead of industry trends.
View event: https://www.gartner.com/en/conferences/na/marketing-symposium-us - Customer Engagement Summit UK, October 9, 2025
A premium, single floor exhibition featuring six specialised topic stages and a main stage. This 1-day event packs a punch with some of the best leaders in the industry.
View event: https://www.engagecustomer.com/events/customer-engagement-summit
Meet Adoreboard: Come and say hello to Adoreboard on the day 👋
So there you have it, 10 fabulous CX events from across the globe to attend in 2025! And now, for the full list…
101 Customer Experience and Engagement Events for 2025
Yes, there are more than 101…it just keeps growing!
| XM | Event Title | Country | City | Start Date | End Date |
|---|---|---|---|---|---|
| PX | Chief Patient Officer Summit West | United States | San Diego | 2025-01-21 | 2025-01-25 |
| PX | Healthcare Human Experience Conference 2025 (HX25) | United States | Orlando | 2025-02-03 | 2025-02-05 |
| PX | Patient & Staff Experience Summit | United States | Los Angeles | 2025-02-12 | 2025-02-13 |
| PX | HIMSS Pa65tient Engagement 3 | United States | Las Vegas | 2025-03-03 | 2025-03-06 |
| PX | PanAgora Pharma CX Summit | United States | Princeton | 2025-03-25 | 2025-03-26 |
| PX | Elevate PX | United States | Las Vegas | 2025-03-31 | 2025-04-02 |
| PX | Measuring Patient Engagement Summit | United States | Boston | 2025-04-29 | 2025-05-01 |
| PX | PX Congress | Saudi Arabia | Riyadh | 2025-05-12 | 2025-05-13 |
| PX | Healthcare Patient Experience & Engagement Summit | United States | Boston | 2025-05-15 | 2025-05-16 |
| PX | United Kingdom | London | 2025-05-20 | 2025-05-21 | |
| PX | Digital Health World Congress | United Kingdom | London | 2025-05-29 | 2025-05-30 |
| PX | CX Healthcare USA West | United States | Phoenix | 2025-06-04 | 2025-06-05 |
| PX | Patient Engagement Conference Europe | United Kingdom | London | 2025-06-25 | 2025-06-25 |
| PX | ICHOM Health Outcomes Measurement Conference | Ireland | Dublin | 2025-10-01 | 2025-10-02 |
| PX | Patient Experience Symposium | United States | Boston | 2025-10-06 | 2025-10-08 |
| PX | CX Exchange for Healthcare USA | United States | TBC | 2025-10-28 | 2025-10-29 |
| PX | Patient's Voice | Canada | Vancouver | 2025-11-12 | 2025-11-15 |
| PX | NG PX: Next Generation Patient Experience | United States | Palm Springs | 2025-11-17 | 2025-11-19 |
| PX | Patient Experience Transformation Assembly | United States | Nashville | 2025-12-02 | 2025-12-03 |
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Whether you’re focused on digital transformation, building customer loyalty, or revolutionising your service delivery, there’s a seat waiting for you at one of these game-changing events.
The only question is: which one will help write your success story in 2025?
If you’d like to view the big list of 130+ XM events, here it is 👇:
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