Alain Kerloc’h is a renowned restaurateur and sommelier who co-owns the acclaimed, Michelin-star, OX restaurant in Belfast, Northern Ireland. He has founded and managed various influential eateries including two of the best restaurants in the world; l’Arpège in Paris and Mirazur in Menton. 🍷🍴Join us for a Michelin-star insights experience!🍴🍷 As a 16-year-old, Alain’s career […]
As National Manager of Patient Reported Experience and Outcomes @ Healthscope, Anita shares over 20 years of insights into crafting unforgettable human experiences and dramatically improving patient outcomes.
Bestselling author, Fabiola’s extensive experience includes roles at Allstate, MetLife, and, most recently, three years as Vice President of Client Experience at Northwestern Mutual.
The Financial Conduct Authority (FCA) final deadline for Consumer Duty compliance is fast approaching, meaning the first Annual Report deadline for phase one is also due. If you’re unsure what that means, or are only starting to look into it as part of phase two, here you’ll find a Consumer Duty summary of FCA requirements. […]
Santander, Virgin Money, Bank of England, Hiscox and Bank of Ireland have many things in common, one of them being Hellios. Through a community system, Hellios collects, validates, and monitors supplier information ensuring compliance and performance for effective third and fourth party risk management processes. They operate in the defence industry (JOSCAR) and the Financial […]
[Press Release 02 JULY 2024] A new way to quantify and improve consumer trust by leveraging the latest innovations in artificial intelligence (AI) is being pioneered by EQ Bank, the digital platform of Equitable Bank, Canada’s Challenger Bank™ and seventh largest bank by assets. EQ Bank receives thousands of feedback comments from customers, and extracting […]
If you’ve ever looked up office party games, you’ve no doubt came across the Office Olympics; colourful. From precision cup stacking, balloon banter and ping pong ball relays to sweet-sucking straws; we did it all. Oh, and there were a few Nerf guns for good measure. Laughter, determination, and unforgettable moments + the most amazing […]
As we enter the second half of 2024 there are lots of great Customer Experience (CX) and Employee Experience (EX) summits and conferences to attennd. Yes, Qualtrics X4, and many of the Forrester and Gartner events took place during the first half of the year however, you’d be surprised the number of events there are […]
When Qualtrics X4 arrived in town, team Adoreboard homed in on London from all directions. Literally. Belfast, Dublin and Barcelona landed in London for what was to be an epic event in every way possible. Jam-packed with everything Experience Management, our day was filled with inspirational keynotes, fascinating tech and lots of in-person human experience. […]
