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3 Key Takeaways from Qualtrics Europe 2019

Mind the Gap: Did you know that 80% of CEOs think they provide exceptional customer experience? BUT only 8% of customers when asked the same question say they have received exceptional customer experience.This ‘Experience Gap’ as Qualtrics founder Ryan Smith aptly phrased is more than just a misalignment between what the brand says it […]

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3 Key Takeaways from Qualtrics Europe 2019

Human Experience Roundup

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