We had the pleasure of hosting Wall Street Journal best selling author & future of work expert Monica Parker for a roundtable breakfast in Belfast with a small group of HR leaders. An in-person, real life event hosted by our very own Chris Johnston and Aislin Cathcart. Over a light breakfast, Monica shared her radical […]
Trust Builders with Monica Parker: How to Ace Employee Engagement & Productivity
Wall Street Journal best-selling author and #EX advocate, Monica Parker joins us for an exciting session on wonder in the workplace — this one on Linkedin AND live from Belfast. As founder of global human analytics and change consultancy HATCH, Monica’s clients include blue-chip companies such as LinkedIn, Google, Prudential, and LEGO, for whom she […]
Qualtrics X4 Key Takeaways: Be Inspired, Learn & Connect
Touch down Salt Lake City for Qualtrics X4! If you’ve never been to X4 the closest parallel I could give you is South by Southwest (SXSW) purely from the sheer number of people attending & the sense that everyone is there to ‘be inspired’, ‘learn more’ and ‘be more connected’. And depending on who is […]
Adoreboard’s AI-Powered Predictive Insights Enhances Employee Experience for Workvivo
Workvivo, a Zoom company, is enabling world-leading brands to quantify employee trust and improve retention by using Artificial Intelligence through predictive insights platform Adoreboard, it was announced today. PRESS RELEASE – Belfast, Northern Ireland, Feb. 29, 2024. Adoreboard, a Gartner Cool Vendor, will support Workvivo’s existing listening and insights capabilities to deliver actionable insights by measuring levels of […]
Employee Experience, Coffee Culture and the Findings of John Gusiff
We sat down with CX and EX leader John Gusiff to discuss his recent research project that benchmarked six retail coffee brands employee experience against the concept of The Irresistible Organization. John Gusiff founded Customer Centric Solutions LLC in 2002 and is a CX strategy and experience design leader. A renowned expert in the roles of […]
Employee Experience Roundup (16 June)
Welcome to week 2 of our blog series catered to HR and leaders in employee experience (EX). We understand the value of your time, yet recognise your desire to stay informed about the latest EX developments. Presenting – The EX Roundup. On a weekly basis (approximately), we condense the news into a concise summary just […]
Webinar: How Fortune 500 companies build trust with employees and customers
Do you believe that trust is key to customer and employee experience? The Fortune 500 are considered some of the most trustworthy (and successful) companies in the world. So how did they build that trust? Our data scientists have analysed all of their Glassdoor reviews to find out. In this webinar (linked below) we’ll share an […]
Employee Experience Roundup (1 June)
Welcome to a new blog series for HR and employee experience (EX) leaders. Your time is precious, but you want to keep up to date with the latest EX news. Enter the EX Roundup. Every week (ish) we summarise the news for you. We aim to make the whole article readable in less time than […]
How to boost employee experience
Between ‘quiet quitting’ and The Great Resignation, many businesses are having a rude awakening about taking employee experience for granted. It’s no longer enough to expect employees to do whatever is asked of them with a smile in exchange for a pay check, the relationship between employee and employer needs to be just that: a […]