From wedding planner to sales manager and Customer Experience at YETI to Vice President of Global Experience: Employee Experience + Customer Experience at woom bikes, April is now MD…
Trust Builders – podcast with Bruce Temkin, Part 2: Humanity @ Scale
In part 2, Bruce Temkin shares his plans post-Qualtrics, his newest venture, Humanity @ Scale, his vision for the years ahead and leaving a legacy.
Trust Builders – podcast with Bruce Temkin, Qualtrics XM Institute
Bruce led the Qualtrics’ XM Institute for 5 years, spent over a decade as a VP and Principal Analyst at Forrester and co-founded the Customer Experience Professionals Association (CXPA).
Trust Builders podcast for CX & EX profs — launch with Alex Genov, Zappos
Trust Builders launch with co-host, Alex Genov, Head of Customer Research and Marketing Insights at Zappos, prev TurboTax (Intuit), State Farm Insurance, and the Active Network, 25yrs experience and a PhD in Experimental Psychology.