Join us as we embark on a journey through the realm of branding, behavioural science and trust with Rory Sutherland, the visionary Vice Chairman at Ogilvy UK. With 36 years at Ogilvy, Rory is an industry icon who brings unparalleled expertise in consumer psychology and advertising and how to build trust in the digital age. […]
Trust Builders with April Obersteller: Inspiring Customer & Employee Joy
From wedding planner to sales manager and Customer Experience at YETI to Vice President of Global Experience: Employee Experience + Customer Experience at woom bikes, April is now MD…
Trust Builders – podcast with Bruce Temkin, Part 2: Humanity @ Scale
In part 2, Bruce Temkin shares his plans post-Qualtrics, his newest venture, Humanity @ Scale, his vision for the years ahead and leaving a legacy.
Trust Builders – podcast with Bruce Temkin, Qualtrics XM Institute
Bruce led the Qualtrics’ XM Institute for 5 years, spent over a decade as a VP and Principal Analyst at Forrester and co-founded the Customer Experience Professionals Association (CXPA).
Trust Builders podcast for CX & EX profs — launch with Alex Genov, Zappos
Trust Builders launch with co-host, Alex Genov, Head of Customer Research and Marketing Insights at Zappos, prev TurboTax (Intuit), State Farm Insurance, and the Active Network, 25yrs experience and a PhD in Experimental Psychology.