Wednesday 26 July 2023 (Time: 10-11am BST)
Did you know that housing associations could improve tenant satifaction by 8% if they improved ‘tenant-management interaction’?
This was discovered by data scientists at Adoreboard, who analysed 24,600 customer reviews across 49 Housing Associations.
All of their research was wrapped up in the landmark report, ‘The State of CX in Housing Associations 2023’.
Now let’s go through the report in this upcoming webinar:
All registrants are eligible to receive a complimentary tenant satisfaction scorecard from Adoreboard.