Thursday 28 September 2023: 8 – 9am (PDT), 10 – 11am (CDT), 4 – 5pm (BST)
This webinar will look at how Adoreboard compliments Qualtrics by upgrading the analysis of customer comments collected by Qualtrics to create Executive Ready Insights.
In 2023 linking customer experience metrics like NPS to $ value and business impact will be king! And using Adoreboard + Qualtrics, organisations like Allstate, KFC, Amazon have done just that.
In 2023 you now need to understand how customers’ needs have changed and prioritise action to retain and grow your business.
That’s why we’re doing a live session, where we analyse unstructured text from well known brands and produce journey maps, and predictive insights in real time.